Remark Thank you Helpful (twenty) Thanks Candy W. – Temu Rep twelve/seventeen/23 Hello Bestriz, thank you for reaching out and we have been sorry you will be encountering problems with your orders. You'll be able to track your shipping standing and find out your expected supply day specifically in the Temu app or on Temu.com. If your things will not arrive, arrive weakened, or usually do not match the description or images, you're going to be made available a full refund under the Temu Buy Protection plan ().
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Temu is committed to featuring the most economical high quality products to allow people and goods associates to meet their goals in an inclusive ecosystem. Temu was Started in Boston, Massachusetts in 2022.
To make an application for a refund, login towards the Temu application or Temu.com Using the account used for your buy, open the "Your orders" page, and click "Return/Refund." If you wouldn't brain sending your get ID, make sure you information us by Temu.com or Temu app Dwell chat by this url: , so we can help you resolve your difficulty. Best wishes, Temu crew
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Comment Thank you read more Practical (two) Thanks Lea J. – Temu Rep 2/28/24 Good day, thanks for your opinions and we have been sorry for your inconvenience. Shopper satisfaction is of the utmost great importance and we've been continually working to improve our provider high quality. If your products will not arrive, get there weakened, or never match the description or pictures, you'll be supplied a complete refund below Temu's Acquire Protection system ().
With Amazon, we choose when products from third-bash sellers are at least fulfilled (processed and delivered) by Amazon, as that adds peace of mind—but we study the vendor regardless to be certain that the vendor isn’t a foul actor (a lot more on this subject down below).
Look for retailer reviews: Performing an easy Google search (merchant identify furthermore “shopper reviews”) is often more than enough to bring up considerable reviews of any retailer.
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